Steps to Download and Retain Emails in Outlook

Step 1: Set Up Your Account in Outlook (if not already)

1. Open Microsoft Outlook on your laptop.

2. Go to File > Add Account.

3. Enter your full email: you@yourdomain.com

4. Follow the prompts to complete the setup using your email password and any additional authentication steps.

Step 2: Configure Outlook to Download All Emails

1. Once the account is added, go to File > Account Settings > Account Settings.

2. Select your email account, then click Change.

3. In the window that appears, adjust the Mail to keep offline slider to "All".

4. Click Next, then Finish. Restart Outlook if prompted.

Step 3: Allow Time for Syncing

• Outlook will now begin downloading all emails to your local system.

• Depending on the mailbox size and your internet speed, this may take some time.

• Please ensure your laptop remains connected and powered on during this process.

Step 4: Export a Backup (Optional but Recommended)

1. Go to File > Open & Export > Import/Export.

2. Select Export to a file, then choose Outlook Data File (.pst).

3. Select the account (you@yourdomain.com) and make sure to include subfolders.

4. Choose a safe location on your laptop or external drive to save the .pst file.

5. Click Finish to complete the export.