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GoLive Migration Maintenance Window – MON JUL 17, 2023 at 02:00 - THU JUL 20, 5 AM EDT (UTC/GMT -4)
GoLive Naija's upstream data center provider will be performing a migration as part of our continued service reliability. The migration window is Monday, July 17, 2023, from 2:00 AM to Thursday, July 20, 2023, 5:00 AM, EDT (GMT-4). This is an eight-hour maintenance window.
IMPACT ON YOUR SERVICE
This migration applies to all shared hosting accounts i.e. GoLive Special, GoLive Basic, GoLive Standard and GoLive Advanced packages. There will be minimal impact on website files and email, SSL customers will experience intermittent downtime during DNS propagation but should not be more than 24hours before resolution is completed. The cPanel interface will change to a more user friendly and usable experience.
CONTACTING GOLIVE DURING MIGRATION EVENT
Please contact Technical Support if you have questions. You can send an email to support@golivenaija.com or directly from the support system/ticketing in your client area.
This is part of our big step to providing improved services to all customers.
STATUS
If we become aware of any unexpected service impacts, we will post them on our announcement portal Announcements - GoLive Naija
SUMMARY
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Work to be performed: During this event, our upstream data center provider will be performing a migration for a network enhancement to ensure continued service reliability. The maintenance window is Monday, July 17, 2023, from 2:00 AM to Thursday, July 20, 2023 5:00 AM, EDT (GMT-4). This is an eight hours maintenance window.
Risk: (Moderate) – While we have taken every precaution to minimize complications during this event, with any maintenance event there exists a certain amount of risk. We expect a brief shift in traffic during this maintenance period for all shared hosting accounts, please contact us immediately through our support channels if you experience any difficulties.
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GoLive Naija Hosting is committed to providing the highest possible quality of service and therefore we proactively notify you so that you may have the opportunity to manage your business appropriately.
Sincerely,
GoLive Naija
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